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TERMS & CONDITIONS OF TRAVEL 1. Conditions of Contract This Itinerary and Receipt does not constitute a document of carriage and in the event of any differences between it and the record of booking in Our Airline databases, the latter will prevail.
Our Airline carries passengers on flights (or other modes of transport) in
Nauru , Australia , Kiribati , Solomon Islands and elsewhere on contracts that
consist of:
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Unless otherwise stated, a ticket is valid for one year from the issue date. Our Airline will use efforts to carry you and your baggage reasonable in accordance with the date and time of the flight(s) specified, but does not guarantee it will be able to do so. Schedules may change without notice. You must:
Our Airline’s employees, agents and representatives, and Our Airline hold that benefit on trust for them, and can, if requested by them, enforce it on their behalf. If your checked baggage on an Our Airline flight has been lost or damaged, you must notify Our Airline within 7 days and in the case of delay, within 21 days of delivery. 2. Carry on Baggage Allowances Economy Class - 5kg. Business Class - 7kg 3. Checked Baggage Allowances Economy Class - 20kg Business Class - 30kg In addition to the baggage referred to the above, the following items may be carried free of charge: Infants food for consumption in flight and infant’s carry basket* a fully collapsible wheel chair* and/or a pair of crutches and/or walking stick and/or other prosthetic device for you if you are dependant on them. *Infants carry baskets, wheelchairs may be used to board the aircraft, then will be stowed in the aircraft hold. Infants under 2 years of age for international travel. Notes Except as provided for under the relevant provisions in 5 or 6, the airline is not liable for loss, damage to or delay in the delivery of fragile or perishable articles, money, jewellery, precious metals, negotiable papers, securities or other valuable (including but not limited to cameras and electronic equipment), business documents or samples which are included in the passenger’s checked baggage, whether with it without the knowledge of the airline. Such personal valuable items should be carried on your person or in your carry on baggage under your care. 4. International Notice – Limitation of Liability If your trip has a destination or stop in another country other than the one from which you depart, a treaty known as the Warsaw Convention may govern the liability of all airlines involved in your trip and may limit the amount of damages that can be recovered for your death or injury. These limits can be as low as US$10,000. However, many airlines have voluntarily agreed to waive those limits (in whole or in part). Our Airline will not rely on the limitation in Article 22 (1) of the Warsaw Convention of the Warsaw Convention as amended ad The Hague for any claim for recoverable compensatory damages arising under Article 17 of that Convention. Our Airline will not rely on any defence under Article 20 (1) of the Convention for that part of any claim for recoverable compensatory damages arising under Article 17 of the Convention that does not exceed 260,000 Special Drawings Rights. Otherwise Our Airline will rely on all other defences under the Convention. In addition, in cases of death or bodily injury, if required by law, Our Airline will make advance payments to the person entitled to compensation, if required to meet immediate economic needs, in proportion to the hardship suffered. Liability for loss, delay or damage is limited to about US$20 per kilo for checked baggage. 5. Seating Our Airline does not guarantee you any, or any particular, seat even if your reservation is confirmed. You must accept any seat allotted on the flight even if this involves a downgrade, or wait until the next flight on which a seat is available in the class of service paid for. 6. Overbooking Notice There is a chance a seat will not be available on a flight even if your reservation is confirmed. This is due to the common practice in the airline industry of overbooking. Our Airline’s policy on overbooking is available at Our Airline Head Office. 7. Government and Other Taxes and Charges Travel Internationally – the price of your ticket may include significant amounts of taxes, charges, and fees imposed on air transport by governments, authorities and airport operators (in the fare e.g. Goods and Services Tax, or shown separately as a TAX/FEE/CHARGE). You may also be required to pay additional taxes, fees or charges not marked on your ticket. 8. Insurance Personal and baggage insurance is recommended. 9. Searches Our Airline, government or airport offices may require you to submit to clothing and body searches, require you to submit your baggage to searches or inspections, and search or inspect your baggage with or without you. 10. Right to Refuse Carriage Our Airline reserves the right to refuse carriage to any person who seeks to travel in violation of applicable law, tariffs or the General Conditions of Carriage, or is otherwise in breach of Terms and Conditions, or under the influence of drugs or alcohol, or it is necessary for the safety or comfort of other passengers or for the protection of property. 11. Smoking Smoking is not permitted on any Our Airline aircraft. 12. Reservation Information Our Airline requires you to reconfirm your return flight within 72 hours prior to your date of departure:
Within the Republic of Nauru – (674) 444 3746 13. Dangerous Goods For safety reasons, the following types of Dangerous Goods must not be carried in your baggage. These goods fall into the following categories: Corrosive Gases, Toxic substances, Explosives, Infectious substances, Flammable liquids, Organic peroxides, Reactive materials and miscellaneous including asbestos, dry ice and internal combustion engines. Brief cases and attaches cases incorporating Dangerous Goods such as lithium batteries or pyrotechnic devices, and Disabling Devices such as mace, pepper spray etc, containing irritant or incapacitating substance are totally forbidden. Medicines and toiletries containing alcohol may be carried in limited quantities in checked or carry on baggage – no more than 0.5 litter or 0.5 kgs per item up to maximum of 2 litters or 2 kilos. Small arms, sporting ammunition and dry ice may be carried in limited quantities under certain conditions. Please apply to Our Airline for details. Firearms are not permitted in the cabin. Security Notice For security reasons, all knives, sharp objects or cutting implements of any kind and any length, whether of metal or other material, knitting needles, and sporting goods, must be packed in your checked luggage. They cannot be carried in your cabin baggage or on your person. If they are, the articles will be removed and not returned. Passengers carrying hypodermic needles will need to declare them at the screening point. Where possible documentation should be produced. Medication should have a professionally printed label identifying the medication or a manufacturer’s name or pharmaceutical label affixed. Contact Our Airline or your travel agent should you have a question. 14. Refund policy When a Refund is Available (a) Except where prohibited by restrictions on the fare type or value, if you:
(b) Additionally, if we:
What Refund is Available? Except where prohibited by restrictions on the fare type, if a refund is requested we will provide a refund equal to:
Who Gets The Refund and How is it Paid? (a) Any refund will be paid to the person who paid for the ticket, unless that person has authorised us in writing to pay the refund to someone else. (b) We will pay the refund in the same way and in the same currency used to pay for the ticket, unless we agree otherwise. Refunds on Taxes and Charges Certain charges and taxes may be payable on your Ticket. Whether or not your airfare is refundable, if you do not use your ticket, you may be entitled to claim a refund of some or all of any charges and taxes which you have paid (unless we have had to pay any of the charges or taxes even though you have not travelled) less a reasonable administration fee. If the administration fee reasonably incurred exceeds the amount of the refund, no refund will be paid. Deadline for Refunds Unless an applicable law says otherwise, we may refuse to provide a refund if it is requested after the end of the Validity Period. Right to Refuse Refund We may refuse a refund on a ticket which is your evidence of intention to depart from the country you are in unless you can establish to our satisfaction that:
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