Before you fly

  • Check In Times

    Check-in for all flights opens 3 hours before the scheduled departure time and closes 45minutes prior to departure.

    We ask that you arrive at the airport no later than 1 hour before the flight. This will assist us in getting the flight away on time and minimising any delays and inconvenience to yourself and your fellow passengers.

  • Visa Requirements

    A number of ports to which we fly to require passengers to hold a valid visa. If you are unsure as to whether or not you will require a visa please contact the appropriate office listed below. It is the passengers responsibility to arrange their own visas. Our Airline is required to sight the visa at check-in. If you don’t have the appropriate visas you will be refused boarding.

    Nauru Consulate

    Level 3, 99 Creek Street Brisbane Queensland 4000 Australia T + 61 7 3220 3040 F +61 7 3220 3048 nauru.consulate@brisbane.gov.nr

    Nauru High Commission

  • Baggage Allowances

    Carry-on Baggage

    The following maximum allowances apply for Carry-on Baggage for all Our Airline International Travel:
    CabinWeight Allowance Maximum Dimensions**
    Business7kg48(l) x 34(h) x 23(d) cm ##
    Economy7kg48(l) x 34(h) x 23(d) cm ##

  • Baggage Allowances

    Carry-on Baggage

    The following maximum allowances apply for Carry-on Baggage for all Our Airline International Travel:
    CabinWeight Allowance Maximum Dimensions**
    Business7kg48(l) x 34(h) x 23(d) cm ##
    Economy7kg48(l) x 34(h) x 23(d) cm ##

  • Dangerous Goods

    Dangerous Goods That Can Not Be Taken On Board

    Dangerous Goods are items or substances that may endanger the safety of the aircraft or persons on board the aircraft. Disabling devices such as mace, pepper spray or other devices containing an irritant or incapacitating substance are prohibited on a person or in their carry-on or checked-in baggage. Security type attaché cases containing Dangerous Goods such as lithium batteries or pyrotechnic devices are also forbidden.

  • Travelling with Children & Infants

    Baggage Allowance

    Adults accompanying infants are entitled to check-in one stroller, bassinet or car seat. If any of these items are used to board the aircraft these items will be stowed in the hold after boarding.

    Infant Meals

    Passengers accompanying an infant are welcome to bring sufficient baby food onboard for the flight. However, if you would prefer to request an Infant meal please contact reservations on +61 7 3229 6455 or email us at brisbane@ourairline.com.au.

    Children’s Meals

  • Flying while pregnant

    For routine pregnancies, you can travel up to the end of the 36th week for single pregnancies and the end of the 32nd week for multiple pregnancies (e.g. twins).

    Medical clearance is required if you are having complications with your pregnancy (that is, if the pregnancy is not routine).

    After 28 weeks, you need to carry a certificate or letter from a registered medical practitioner or registered midwife confirming:

    • the estimated date of delivery;
    • whether it is a single or multiple pregnancy;
    • that the pregnancy is a routine pregnancy and that there are no complications with the pregnancy.

  • Mobility Assistance

    The following information may assist passengers requiring mobility assistance including passengers travelling with Mobility Aids, Wheelchairs and other Assistive Devices. • Walking Canes, Crutches and Walking Frames • Mobility Aids and Wheelchairs • Making a Booking • Mobility Aid Size Restrictions • Mobility Equipment Allowance • Medical Clearance • At the Airport • On the Aircraft

    Walking Canes, Crutches and Walking Frames

  • Assistance with special needs

    We recognise that passengers may require assitance when travelling. Please contact us at brisbane@ourairline.com.au to ensure we can accommodate your requirements.

  • Special meal

    Passengers can request special meals to meet their dietary or religious requirements.

    Please advise your travel agent or email us at brisbane@ourairline.com.au

  • Aircraft

    Our Airline utilizes Boeing 737 aircraft in a two class layout, business and economy.

  • Seating Plans

    For travellers wishing the extra comfort of even greater surrounding space than our Economy flyer seats already provide, Our Airline business class is for you.